If the worst happens and you need to make a claim, you will benefit from the highest standard of care. Our dedicated claims team is here to assist you at every stage, from completing a claim form to giving technical advice.
We Take The Stress Out Of Claiming
Having a claim of any nature involves inconvenience and hassle for you and can be stressful. Our aim is to reduce this as much as possible by explaining the process, what you need to do and what you can expect from your insurance company. Having a clear understanding from the outset can give you re-assurance under any claim situation.
Our claims team is committed to providing our clients with a superior level of service to achieve the best possible settlement and a speedy conclusion to the claim. Here are some of the ways they can help:
- You can contact them by phone or email
- They can talk you through the claim form and advise you what to do next
- If you prefer, they can report claims on your behalf and deal with the insurer so that you have minimal contact with them
- In the event of a large loss, they can be present at any appointments with loss adjusters or investigators.
Some of the major insurance companies have entrusted NW Brown with the authority to deal with household and property related claims on their behalf. This demonstrates a trust in our claims department's knowledge and technical ability, which in turn enables us to provide speedy, efficient and fair settlement to our clients.
To contact our claims team, send an email or call us on 01223 720350.